Each template has its own credit price. Check the template costs below and the exact quote shown before generation.
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Credits, made clear
How many credits does a video use?
Credit prices vary by template. A pack’s number of videos depends on the templates you choose and your available balance. The template page and generation confirmation show the exact cost before you submit.
When will I be charged?
Review the one-time pack price and final checkout total before confirming payment. Credits are added after the payment provider confirms a successful payment.
Do subscription credits expire?
Subscription credits arrive each service month and expire at the end of that month; unused credits do not roll over. One-time credit packs never expire. Credits that expire sooner are used first.
How does a yearly subscription work?
You pay the annual amount shown on your plan once per year. Credits arrive in 12 monthly installments, not all at once, and each installment expires at the end of its service month. Checkout shows the final total and any applicable taxes before payment.
Do subscriptions renew automatically, and how do I cancel?
Monthly and yearly subscriptions renew automatically until canceled. You can cancel renewal from the Credits page in your account. Once the payment provider confirms cancellation, future renewals stop; your paid service continues until its end date, including the remaining monthly credit installments of a paid yearly plan. Manage subscription
Does canceling a subscription refund my payment?
Canceling stops future renewals; it does not automatically refund previous payments. For a cash refund request, contact support with your subscription and payment details. Requests follow the refund policy and applicable consumer rights. Refund policy
What happens if a task fails?
The task’s reserved credits return to your available balance. You can review the task in My creations and the credit entry on the Credits page. Contact support with the task ID if the balance looks wrong.